如果你看到这篇文章，大概率你是遇到这样的糟心事情了，首先非常同情你，但是处理这种包裹丢失的套路是一样的，希望能帮你解决问题，上干货 首先柜姐是正式员工，你要让她明白你可以通过她的个人信息（平时你们的聊天记录，电话号码，店铺地址等）追踪到她，然后让她知道你可以通过律师去跟进，这两点做到了，她肯定也不会踢皮球了，说是让你联系快递公司，balabala….. 提供些沟通模板，仅供参考 It’s true that the package was delivered, but it was delivered to another city, so I won’t be able to receive it at all. Not your fault, I just want you to do me a favor to follow up with the UPS store where you sent out these packages, and see what’s…